As a full service moving company we are required to offer two option of valuation to our customers: Basic Liability Protection and Full Value Protection.
We always recommend full value protection as this level of valuation will ensure your items are properly protected during every stage of the move. Just as you have a homeowner’s or renter’s insurance for your possessions while they are in your home, you also want Full Value Protection for your items to cover any damage that may occur during the move. Below is a full description of the two valuation options.
Basic Liability
All California moving companies are required to provide you with Basic Liability Protection. This protection limits the customer’s coverage to 60 cents per pound per article. The actual value of the article is not given any consideration it is solely based on the weight of the article. Thus when there is damage to the article we cover and replace the item with $.60/lb. This coverage is included in every move an no additional cost.
Full Value Protection
Under this protection Movegreen will pay, in full, to repair or replace any item that is lost or damaged during the move. If an item is lost or broken beyond repair, Movegreen will pay to have it replaced. If the article is no longer available for purchase, Movegreen will replace it with one similar. If no valuation selection is made, Full Value Protection with no deductible will apply and the applicable coverage premium will be added to the total cost of the move.
If you decide to choose Full Value Protection, you will need to declare a value and choose your deductible. To declare a value you must set the value to a minimum of $5 times the weight of your move. Most of our customers choose the $0 deductible; however, you may choose either a $250 or $500 deductible option. By assuming a portion of the risk, you will reduce the cost of your valuation significantly.
For our rates and examples of claim settlements please view our PDF version here.
